
Customer service - a department or mindset?
Upon entering a #business and seeing the sign #customer #service, do you perceive it as a place where you can genuinely obtain assistance or has it become a place that you go to in order to file a complaint? Shouldn't you question that scenario a bit deeper, you may begin to realize the emphasis that is placed on the customer by that organization. you may realize that not enough detail is paid to how customers are treated, and that there is a tokenism of customer service, whe